Reference

Terms and Conditions That Govern Your skyreels Account

These terms and conditions form the binding agreement between you and skyreels when you open an account on skyreels.club.

Account eligibility where local law permitsFair-use obligations for all account holdersDispute resolution via written noticeData handling under our Privacy commitmentAmendments notified before they take effect

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Who These Terms Apply To and Where

skyreels Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every person who opens or uses a skyreels account via skyreels.club. Access to our platform depends on whether it is permitted under the laws of your local jurisdiction — if local law restricts online gaming in your state or territory, you are

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responsible for verifying that position before proceeding. We do not represent that access is lawful in every Indian state. Deposits made through UPI, Paytm or PhonePe are processed subject to both these terms and the rules of your chosen payment provider. By completing a deposit or
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placing any activity on the platform, you confirm you have read, understood and accepted these terms in full. We may update these terms at any time; we will notify you before changes take effect and continued use of your account after that date constitutes acceptance.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH US ON TERMS

How to Contact Us About These Terms

Team online

Email Support

Send a written query about any clause in these terms to our support address. We aim to respond within 48 hours and will reference the specific term you have raised in our reply.

Live Chat

Our live chat is available around the clock. Use it to ask a quick question about account rules, eligibility or what a specific clause means for your account before you proceed.

Written Dispute Notice

Formal disputes must be submitted in writing via email with your account details and the clause in question. We log every dispute and respond with a reference number within two business days.

HOW WE UPHOLD THESE TERMS

What We Do to Keep These Terms Real and Fair

These six practices describe how skyreels gives these terms practical meaning — from how your data is stored to how you can request a change to your account details.

Data Retention Policy

We retain your account data only for as long as required under applicable law or as needed to resolve open disputes. You may request a summary of what we hold by contacting support in writing.

Cookie Handling

Cookies on skyreels.club are used solely for session management and security. We do not sell cookie data to third parties. You can manage cookie preferences through your browser settings at any time.

Account Security Obligations

You are responsible for keeping your login credentials confidential. If you suspect unauthorised access, contact us immediately via live chat and we will freeze your account while we investigate.

Amendment Notification

Any change to these terms is communicated by email to your registered address at least seven days before it takes effect. You can close your account before the amendment date if you do not agree.

Dispute Resolution Contact

Raise a formal dispute by emailing us with your account number and the specific clause. We acknowledge within two business days and aim to resolve most account-level disputes within fourteen days.

Requesting Account Changes

To update your registered name, mobile number or linked UPI or Paytm details, submit a written request with identity verification to our support team. Changes take effect after our security review.

Common Questions About These Terms and Conditions

These questions cover the situations account holders most often raise with us about these terms — eligibility, data rights, amendment rules and how to contact us formally.

Yes, these terms apply to any account opened on skyreels.club. However, access depends on whether online gaming is permitted under the law of your specific Indian state. Check your local rules before opening an account.

We will send an email to your registered address at least seven days before any change takes effect. If you continue using your account after that date, we treat that as your acceptance of the updated terms.

Yes. Contact our support team in writing, providing your account number. We will compile a summary of what personal data we hold on your account and send it to your registered email within a reasonable period.

Send an email to our support address with your account number, the specific clause or decision you are disputing, and your preferred resolution. We acknowledge every dispute within two business days and assign a reference number.

Yes. Any deposit or withdrawal processed through UPI, Paytm or PhonePe is subject to these terms as well as the individual rules of your payment provider. Both sets of rules apply simultaneously.

Submit a written account-closure request via email. We will process it after verifying your identity and confirming there are no pending transactions. Any remaining withdrawable balance is returned via your last payment method.

Contact us immediately through live chat so we can freeze the account right away. Follow up with a written email including your account number. We investigate all reported unauthorised-access cases and document our findings.

Terms and Conditions That Govern Your skyreels Account

How to Contact Us About These Terms

Email Support

Live Chat

Written Dispute Notice

What We Do to Keep These Terms Real and Fair

Data Retention Policy

Cookie Handling

Account Security Obligations

Amendment Notification

Dispute Resolution Contact

Requesting Account Changes

Common Questions About These Terms and Conditions

01 Do these terms apply to me if I am in India?

02 What happens if skyreels changes these terms?

03 Can I request a copy of my personal data?

04 How do I raise a formal dispute about a term or account decision?

05 Are my UPI or PhonePe transactions covered by these terms?

06 How do I close my skyreels account?

07 Who should I contact if I think my account has been accessed without my permission?

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