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How skyreels Handles Your Personal Data

At skyreels, we take the handling of your personal data seriously — this page sets out exactly what we collect, why we collect it, and how you can…

Data collected transparentlyRetention periods disclosedAccount deletion on requestUPI and Paytm transaction privacyIndia-region data handling

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What This Policy Covers and Where It Applies

skyreels Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all personal data processed through skyreels.club, including data submitted when you open an account, make a deposit via UPI, Paytm or PhonePe, or contact our support team. We process data only for the purposes stated here — account management, payment processing,

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fraud detection and service communications. Data is not sold to third parties for marketing. Where Indian law imposes specific obligations on how we store or share your information, those obligations take precedence. Use of skyreels is subject to local law, and this policy applies in full
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to all accounts where access is permitted under applicable local regulation. Retention of payment-related records, including UPI reference numbers and Paytm transaction IDs, follows the minimum periods required by applicable financial regulations.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about this policy, want to know what data we hold on your account, or wish to submit a formal erasure request, our privacy team is reachable through the channels below. We aim to acknowledge all data-related queries within 48 hours and resolve them within 14 working days, consistent with applicable data protection standards.

Team online

Email Privacy Team

Send a written request to our privacy inbox with your registered account email and the nature of your query. We will confirm receipt and assign a reference number within 48 hours of your message arriving.

Live Chat Support

Start a live chat session from any page on skyreels.club to raise a privacy concern in real time. Our agents can escalate data access or deletion requests to the privacy team on your behalf immediately.

In-Account Request Form

Log into your skyreels account, navigate to the privacy section under account settings, and submit a structured data request. This route pre-fills your account identifiers, speeding up the verification step before we process your request.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

These six practices reflect how skyreels approaches data security, cookie use, retention and your right to request corrections — each one is specific to how we actually operate our platform and accounts…

Encrypted Account Storage

All account credentials, including passwords and linked UPI or Paytm identifiers, are stored using industry-standard encryption. We do not store payment instrument numbers in plain text at any point in the transaction flow.

Cookie Policy Summary

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage or withdraw cookie consent from the settings panel; declining analytics cookies does not affect account functionality.

Data Retention Schedule

Account data is retained for as long as your account is active. If you request account closure, we delete profile and behavioural data within 30 days, retaining only transaction records for the minimum period required by financial regulation.

Third-Party Data Sharing

We share data only with payment processors (such as those handling UPI and PhonePe transactions), identity verification services, and fraud-prevention partners. Each third party is contractually bound to process your data only for the stated purpose.

Requesting Data Corrections

If any information on your account is inaccurate, you can submit a correction request via the in-account form or by emailing our privacy team. We will verify your identity, update the record, and confirm the change within 14 working days.

Account Security Alerts

We send security notifications to your registered email whenever a new device logs into your account or a password change is made. If you receive an alert you did not trigger, contact live chat immediately so we can secure the account.

Your Privacy Policy Questions, Addressed

These questions cover the data rights most commonly raised by accounts registered from India — from what we collect to how you can delete your data or contact us about a concern.

We collect your name, email address, date of birth, phone number and, where identity verification is required, a copy of a government-issued ID. Payment method details such as UPI VPA or Paytm number are collected only at the point of transaction and passed securely to our payment processor.

Profile and behavioural data is deleted within 30 days of account closure. Transaction records linked to UPI, Paytm or PhonePe payments are retained for the minimum period required under applicable financial regulations, after which they are permanently removed from our systems.

Yes. Submit a data access request through your account settings or by emailing our privacy team with your registered email address. We will compile your data into a structured file and deliver it within 14 working days of verifying your identity.

No. We do not sell or share your personal data with advertisers or third-party marketing companies. Data is shared only with payment processors handling UPI and PhonePe transactions, identity-check partners, and fraud-prevention services, each bound by strict contractual data-use limits.

Open the cookie settings panel available in the footer of every page on skyreels.club. You can toggle analytics and marketing cookies off at any time. Withdrawing consent takes effect immediately and does not affect your ability to log in or access your account.

Contact our live chat team immediately — available around the clock — and explain what you have noticed. We will place a temporary hold on the account, investigate the access log, and send a full security report to your registered email address within 48 hours.

Yes. Where Indian data protection law applies to your account, its requirements take precedence over our general policy. Use of skyreels is subject to local law and available where local law permits; we align our data processing obligations accordingly for all India-region accounts.

How skyreels Handles Your Personal Data

Reach Us About Your Data

Email Privacy Team

Live Chat Support

In-Account Request Form

How We Protect and Manage Your Information

Encrypted Account Storage

Cookie Policy Summary

Data Retention Schedule

Third-Party Data Sharing

Requesting Data Corrections

Account Security Alerts

Your Privacy Policy Questions, Addressed

01 What personal data does skyreels collect when I open an account?

02 How long does skyreels keep my personal data after I close my account?

03 Can I request a copy of all the data skyreels holds about me?

04 Does skyreels share my data with advertisers or marketing companies?

05 How do I withdraw my consent for cookie tracking on skyreels.club?

06 What should I do if I think my account data has been accessed without my permission?

07 Does Indian law affect how skyreels processes my data?

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